Last updated: 1 September 2026
These Terms of Service form a legally binding agreement between you and AWG Reachify governing your access to and use of the Service. Please read them carefully. This document has been prepared in accordance with the laws of England and Wales and with reference to applicable international consumer-protection standards.
In these Terms of Service ("Terms"), the following words and phrases shall have the meanings ascribed to them below: "Company", "we", "us" or "our" means AWG Reachify, a business operating under the laws of England and Wales, whose principal place of business and contact details are set out in Section 35 (Contact). "Service" means the AWG Reachify digital business card, bio-link, analytics, near-field communication ("NFC") product ordering and related software-as-a-service platform, including all features, tools, dashboards, websites, mobile applications, application programming interfaces and documentation made available by the Company from time to time. "User", "you" or "your" means any natural person or legal entity who accesses, browses, registers for, or uses the Service in any capacity. "Account" means the personalised, authenticated workspace created for a User to access and manage the Service. "Content" means any and all data, text, images, graphics, logos, audio, video, links, contact details, biographical material, vCard files and any other material uploaded, generated, published or distributed through the Service by a User. "Business Card" and "Bio Link" mean the digital profiles, pages and associated public links created and hosted by the Service. "Plan" means any subscription, pricing tier or paid package offered by the Company, whether billed monthly, annually or as a one-off lifetime payment. "Stripe" means Stripe Payments UK Ltd, the third-party payment processor engaged by the Company to handle payment transactions. "Effective Date" means the date on which a User first accepts these Terms in accordance with Section 2.
By accessing, browsing, registering an Account, or using the Service in any manner, you acknowledge that you have read, understood and agree to be legally bound by these Terms, together with the Privacy Policy and Cookie Policy (collectively, the "Agreement"), whether or not you have created an Account. If you do not agree to any part of these Terms, you must cease all use of the Service immediately. Your continued use of the Service following the posting of any amended Terms constitutes your acceptance of the amended Terms, as further described in Section 24. If you are entering into the Agreement on behalf of a company, partnership or other legal entity, you represent and warrant that you have the full authority to bind that entity, and in such case "you" refers to that entity.
You represent and warrant that you are at least eighteen (18) years of age and have the legal capacity and authority to enter into a binding contract under the laws of the jurisdiction in which you reside. If you are accessing the Service on behalf of a minor, you represent that you are the parent or legal guardian of that minor and accept these Terms on their behalf, remaining fully liable for their use of the Service. You further represent that you are not a person or entity with whom the Company is prohibited from doing business under applicable sanctions, export-control, anti-money-laundering or counter-terrorism laws, including any person listed on a consolidated list of financial sanctions targets maintained by His Majesty's Treasury, the Office of Foreign Assets Control of the United States, the European Union or the United Nations.
To access certain features of the Service, you must create an Account by providing accurate, current and complete information ("Registration Data"). You represent and warrant that all Registration Data is true and not misleading, and you agree to update it promptly to keep it accurate. You are solely responsible for maintaining the confidentiality and security of your Account credentials, including any username, password, authentication token, API key or session identifier, and for all activity that occurs under or through your Account, whether or not authorised by you. You agree to notify the Company immediately upon becoming aware of any unauthorised use of your Account or any other breach of security. The Company reserves the right to refuse, suspend or terminate any Account at its sole discretion, including where it suspects that an Account has been created using false information, is being used for fraudulent or unlawful purposes, or is otherwise in breach of these Terms.
Subject to your ongoing compliance with these Terms and the payment of all applicable fees, the Company grants you a personal, worldwide, non-exclusive, non-transferable, non-sublicensable, revocable and limited licence to access and use the Service for your own internal business or personal purposes during the term of your Account. You may not, and may not permit any third party to: (a) copy, modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of the Service; (b) rent, lease, lend, sell, resell, sublicense, distribute or otherwise transfer the Service or any rights therein; (c) use the Service to provide a competing service or product; (d) remove, alter or obscure any proprietary notices, branding or attribution; or (e) access the Service in any manner that could damage, disable, overburden or impair the Service or interfere with any other party's use.
You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, any other person. You shall not, and shall not permit any third party to, use the Service to: (a) upload, store, transmit, display or distribute any Content that is unlawful, defamatory, obscene, indecent, pornographic, harassing, threatening, hateful, discriminatory, or that infringes any intellectual property, confidentiality, privacy or data-protection right of any person; (b) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; (c) engage in any conduct that constitutes fraud, deception, money laundering, terrorist financing, or any other financial crime; (d) collect, harvest or store personal data of other Users or visitors without lawful authority and, where required, valid consent; (e) introduce or attempt to introduce any virus, worm, malware, trojan, ransomware or any other malicious code; (f) interfere with, disrupt or gain unauthorised access to the Service, its servers, networks, databases or any related infrastructure; (g) use automated scripts, bots, scrapers or crawlers to access the Service, except as expressly permitted by the Company; or (h) breach any applicable local, national, or international law, regulation, code or regulatory guidance.
You retain all ownership rights in and to your Content. By uploading, submitting or otherwise making available any Content through the Service, you grant to the Company a worldwide, royalty-free, non-exclusive, sub-licensable and transferable licence to host, store, copy, transmit, display, reproduce, adapt, modify, publish, distribute and otherwise use that Content solely for the purpose of operating, providing, promoting, improving and developing the Service and features thereof. You represent and warrant that: (a) you own or have obtained all necessary rights, licences and consents to submit your Content and to grant the licence set out above; (b) your Content does not and will not infringe the intellectual property, privacy, data-protection, confidentiality or other rights of any third party; and (c) your Content complies with all applicable laws, including advertising standards and consumer-protection legislation. The Company does not endorse, monitor or assume responsibility for any Content. The Company reserves the right, at its sole discretion and without notice, to remove, restrict or disable access to any Content that it believes violates these Terms or any applicable law, or that is otherwise objectionable.
As between you and the Company, the Service and all software, source code, designs, interfaces, graphics, templates, text, logos, trademarks, trade names, service marks and other intellectual property comprising or associated with the Service (excluding your Content) are and shall remain the exclusive property of the Company or its licensors. All rights not expressly granted to you in these Terms are reserved. The "AWG Reachify" name and logo, together with all associated brand identifiers, are trademarks of the Company. Nothing in these Terms grants you any right or licence to use any such trademarks, whether by implication, estoppel or otherwise. You acknowledge that feedback, suggestions or ideas you provide regarding the Service may be used by the Company without restriction or compensation, provided that the Company will not use your Confidential Information (as defined in Section 21) without your consent.
The Service enables you to create, publish and share digital Business Cards, Bio Link pages and to order NFC-enabled physical products. You acknowledge that: (a) the availability and accessibility of any published Business Card or Bio Link depends on internet connectivity, third-party platforms and device compatibility, none of which are guaranteed by the Company; (b) NFC products are physical goods supplied subject to availability and are governed by the additional terms set out at checkout; and (c) the Company is not responsible for the content of, or any contact details contained within, your Business Cards or Bio Links. Where you use the Service to generate vCard (.vcf) files, "Save to Home Screen" prompts or QR codes, you are solely responsible for ensuring that the collection, storage and processing of any personal data thereby obtained complies with applicable data-protection legislation, including the UK GDPR, the EU GDPR and the Data Protection Act 2018.
Certain features of the Service are available only under a paid Plan. The fees, billing cycles and features applicable to each Plan are displayed on the pricing page of the Service and may be changed by the Company in accordance with Section 24. By selecting a Plan, you agree to pay all applicable fees, together with any taxes (including value-added tax) and charges levied by third parties (such as payment-processing fees). Unless otherwise stated, all fees are quoted in Pound Sterling (GBP). Where currency conversion is offered for display purposes, the final charge may differ due to exchange-rate fluctuations and fees applied by your card issuer or payment processor. The Company reserves the right to offer different pricing in different regions.
All payments are processed by Stripe and are subject to Stripe's terms of service and privacy policy. The Company does not receive or store your full card details. By submitting payment, you authorise Stripe and your card issuer to charge the applicable fees to your designated payment method. You represent and warrant that the payment information you provide is accurate and that you are authorised to use the payment method. If a payment is declined, fails, or is subject to a chargeback, the Company may suspend or restrict access to the Service until payment is received in full.
From time to time, the Company may offer free trials, discounted periods or other promotional offers. Such offers are subject to the specific terms communicated at the time of the offer and may be withdrawn or modified at any time. Unless otherwise stated, any free trial or promotional period converts to a paid subscription at the end of the trial period unless you cancel before the end of that period. The Company may limit the availability of free trials or promotions to new Users or to Users who have not previously participated in a similar offer, and reserves the right to refuse, revoke or terminate any such offer at its sole discretion.
Unless you cancel before the renewal date, monthly and annual subscriptions renew automatically for successive periods of the same length, and your payment method will be charged the then-applicable fee. You may cancel a recurring subscription at any time from your Account settings, with cancellation taking effect at the end of the current billing period. Lifetime (one-off) Plans do not renew. Where a Plan is described as "lifetime", it entitles you to use of the Service for the lifetime of the product, subject to these Terms and the Company's right to modify or discontinue the Service as set out in Section 24. Where you have a statutory right to cancel (for example, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013), that right is preserved and is not affected by this Section.
Subject to any non-excludable statutory consumer rights, all fees are non-refundable except where the Company, at its sole discretion, agrees to a refund, or where a refund is required by law. If you believe you have been charged in error, you must contact the Company within fourteen (14) days of the charge, providing full details. For Users contracting as a consumer under the law of England and Wales, the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 confer certain rights that cannot be excluded. Nothing in these Terms limits or excludes any liability or any statutory rights that cannot be so limited or excluded under applicable law.
Certain Plans permit the creation of team or multi-user Accounts. Where you create or administer a team Account, you are the "Team Owner" and are responsible for: (a) all activity undertaken by your team members; (b) ensuring each team member complies with these Terms; (c) maintaining accurate records of team member access; and (d) paying all fees associated with the number of seats or Users on your team. You may invite, remove and assign roles to team members from your Account. The Company may, in its discretion, offer team managers the ability to update certain profile details of invitees. You remain responsible for ensuring that any processing of team members' personal data complies with applicable data-protection legislation.
The Service collects and displays analytics relating to your Business Cards and Bio Links, including views, scans, taps, clicks and other engagement metrics. Such analytics are provided for informational purposes only and are not guaranteed to be accurate, complete or error-free. The Company shall not be liable for any decisions made or actions taken in reliance on analytics data. Where the Service enables export of analytics, you are responsible for the secure handling and lawful processing of any exported data in accordance with applicable data-protection legislation.
The Service may contain links to, or integrations with, third-party websites, services and applications (including social media, scheduling, video and messaging platforms). Such third-party services are independent of the Company and are provided solely for your convenience. The Company does not control, endorse or warrant any third-party service and is not responsible for their content, availability, accuracy or practices. Your use of any third-party service is subject to the terms of service and privacy policy of that third party. The Company disclaims all liability for any loss or damage arising from your use of, or reliance on, any third-party service.
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, the Company excludes all conditions, warranties, representations and other terms which might otherwise be implied by statute, common law, custom or the law of equity. The Company does not warrant that: (a) the Service will be uninterrupted, secure, error-free or available at all times; (b) any defects or errors will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results obtained from the use of the Service will be accurate, reliable or complete. Any material downloaded or otherwise obtained through the Service is at your own risk, and you are responsible for any damage to your device, data or business resulting from such download or use.
To the maximum extent permitted by applicable law, in no event shall the Company, its officers, directors, employees, agents, affiliates or licensors be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings, loss of data, loss of contracts or business interruption, whether arising in contract, tort (including negligence), breach of statutory duty, restitution or otherwise, even if the Company has been advised of the possibility of such loss. The Company's total aggregate liability arising out of or in connection with these Terms or the Service, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the greater of: (a) the total fees paid by you to the Company in the twelve (12) months preceding the event giving rise to the liability; or (b) one hundred pounds sterling (£100). Nothing in these Terms shall limit or exclude any liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or breach of the obligations arising under Section 22 (Data Protection and Privacy).
You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees, agents, affiliates and licensors from and against any and all claims, demands, actions, proceedings, losses, damages, costs (including reasonable legal fees) and expenses arising out of or in connection with: (a) your Content; (b) your use of the Service; (c) your breach or alleged breach of these Terms; (d) your violation of any law or the rights of any third party; or (e) any claim that your Content infringes the intellectual property or other rights of any third party. The Company reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you shall co-operate with the Company in asserting any available defences.
Each party agrees to keep confidential, and not to disclose to any third party (except to its professional advisers, employees or agents who need to know and are bound by equivalent confidentiality obligations), any information of a confidential nature received from the other party, including business, technical, financial and operational information ("Confidential Information"). This obligation shall not apply to information that: (a) is or becomes publicly available other than through a breach of this Section; (b) was lawfully in the receiving party's possession before disclosure; (c) is independently developed without reference to the other party's Confidential Information; or (d) is required to be disclosed by law, regulation or order of a court or regulatory authority, in which case the receiving party shall, where lawful, give prior notice to the disclosing party.
The processing of personal data through the Service is governed by the Privacy Policy, which is incorporated into these Terms by reference. The Company acts as a data controller in respect of personal data it processes for the purpose of providing the Service, and as a data processor in respect of personal data processed on behalf of business Users. Each party shall comply with its respective obligations under the UK GDPR, the EU GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 (as amended) and any other applicable data-protection legislation (collectively, the "Data Protection Legislation"). Where you use the Service to collect, store or process personal data of third parties (such as visitors to your Business Cards), you acknowledge that you act as a data controller in respect of such data and are solely responsible for ensuring that such processing is lawful, including obtaining any necessary consents and providing any required privacy notices. The Company shall not be liable for your failure to comply with the Data Protection Legislation.
The Service uses cookies and similar technologies to operate, secure, analyse and improve the Service, and to provide certain functionality. Full details of the cookies used, together with your choices regarding them, are set out in the Cookie Policy. By using the Service, you consent to the use of cookies in accordance with the Cookie Policy and applicable law, including the Privacy and Electronic Communications Regulations 2003 (as amended).
The Company may revise these Terms at any time by posting an updated version on the Service. The "Last updated" date at the top of this page indicates when the Terms were last revised. You are responsible for reviewing these Terms periodically. Where changes are material and you have an Account, the Company will use reasonable efforts to notify you of such changes. Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of those Terms. The Company further reserves the right to modify, suspend, discontinue or restrict the Service, or any feature thereof, at any time, with or without notice. The Company shall not be liable to you or any third party for any such modification, suspension, discontinuance or restriction.
The Company may suspend or restrict access to the Service, and may terminate your Account, immediately and without notice if: (a) you breach any provision of these Terms; (b) the Company suspects you are using the Service for any unlawful, fraudulent or improper purpose; (c) the Company is required to do so by law, regulation or order of a court or regulatory authority; or (d) the Company reasonably believes that such action is necessary to protect the security, integrity or availability of the Service or the rights of any party. You may terminate your Account at any time by following the instructions in your Account settings or by contacting the Company. Upon termination, all licences granted to you under these Terms shall cease immediately.
Upon termination of your Account for any reason: (a) your right to access and use the Service ceases immediately; (b) any published Business Cards or Bio Links associated with your Account may be disabled or removed; (c) the Company may delete your Content and Account data in accordance with its data-retention policy; and (d) all fees paid are non-refundable except where required by law. Provisions of these Terms that by their nature should survive termination shall survive, including Sections 7, 8, 19, 20, 21, 22, 32, 33 and 34.
You may not assign, transfer, charge, sub-license, sub-contract or otherwise deal with any of your rights or obligations under these Terms without the prior written consent of the Company. The Company may assign, transfer, charge, sub-license, sub-contract or otherwise deal with its rights and obligations under these Terms at any time, including in connection with a merger, acquisition, reorganisation or sale of all or part of its business. Any purported assignment or transfer in breach of this Section shall be void.
These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and the Company in relation to the Service and supersede all prior or contemporaneous agreements, representations, understandings and arrangements, whether oral or written. You acknowledge that you have not relied on any statement, promise or representation made by or on behalf of the Company that is not expressly set out in these Terms. Nothing in this Section shall limit or exclude any liability for fraudulent misrepresentation.
No failure or delay by the Company in exercising any right or remedy under these Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy shall preclude or restrict the further exercise of that or any other right or remedy. If any provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted, and the remaining provisions shall continue in full force and effect.
The Company shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by an event beyond its reasonable control, including acts of God, fire, flood, explosion, extreme weather, epidemic or pandemic, war, armed conflict, civil unrest, terrorism, industrial action, governmental action, failure of third-party networks, utilities or internet infrastructure, or any other event that the Company could not reasonably have foreseen or avoided. The Company shall use reasonable efforts to mitigate the effects of any such event and to resume performance as soon as reasonably practicable.
Any notice given to the Company under or in connection with these Terms shall be in writing and sent to the contact details set out in Section 35 (Contact). The Company may give notice to you by email to the address associated with your Account, or by any other method reasonably calculated to bring the notice to your attention. Notices are deemed received: (a) if sent by email, on the day of transmission if sent before 17:00 GMT on a business day, otherwise the next business day; and (b) if posted, two (2) business days after posting.
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise), shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict-of-laws principles. For the avoidance of doubt, the United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms or to the Service.
The parties shall use reasonable efforts to resolve any dispute informally and in good faith before commencing formal proceedings. If a dispute cannot be resolved within thirty (30) days of written notice, the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales, save where you are a consumer habitually resident in another part of the United Kingdom or in Scotland or Northern Ireland, in which case you may bring proceedings in the courts of that part of the United Kingdom. Nothing in this Section shall prevent the Company from applying to any court for injunctive or other interim or equitable relief to protect its intellectual property, confidential information or other rights at any time.
The Service is operated from England. The Company does not represent or warrant that the Service is appropriate or available for use in locations outside the United Kingdom. If you access the Service from outside the United Kingdom, you do so on your own initiative and are responsible for compliance with all local laws and regulations, including any laws regarding the export of technology, data localisation, and the import, export or use of encryption. Where you are a consumer habitually resident in the European Union, the mandatory provisions of the law of the country in which you are habitually resident shall apply to these Terms to the extent required by Article 6 of Regulation (EU) No 593/2008 (Rome I), and nothing in these Terms deprives you of the protection afforded to you by mandatory provisions of EU consumer-protection law. Where you are a consumer habitually resident in the United Kingdom, the mandatory provisions of the Consumer Rights Act 2015 and other applicable UK consumer-protection legislation shall apply, and nothing in these Terms limits or excludes any non-excludable rights you may have.
If you have any questions, comments or notices regarding these Terms, you may contact the Company as follows: Email: hello@awgreachify.com For the attention of: Legal / Data Protection By using the Service, you confirm that you have read and understood these Terms and agree to be bound by them in full.